In some of the cases when you try too login your Windows account, you might encounter the error. The error “The Group Policy client service failed the logon” appears on the login screen. Due to this login failure, the system becomes slow and some applications do not work. After restart to your PC, you will no longer log into the system. On entering the password system will take too long to log–in and after a while it gives an error. For some, they will have an administrator account which will help you to log–into your system. While some others will have only one account it clearly means that you are completely locked out of your system.
- 1 What is the Group Policy Client Service?
- 1.1 Why Group Policy Client Service Failed Sign–in Error Occurs
- 1.2 Edit Registry Using an Administrator Account to fix The Group Policy Client Service Failed The Logon
- 1.3 Delete NTUSER.DAT File to fix The Group Policy Client Service Failed The Logon
- 1.4 Delete the Local Profile
- 1.5 Restart Group Policy Service and Reset Winsock to fix The Group Policy Client Service Failed The Logon
- 1.6 Perform a System Restore to fix The Group Policy Client Service Failed The Logon error
- 2 Conclusion
What is the Group Policy Client Service?
Why Group Policy Client Service Failed Sign–in Error Occurs
Winlogon communicates with the Group Policy Service (GPSVC) through a call upon system startup for computer policy and with user login for user policy. The group policy service will isolate itself into a separate SVCHOST process (originally run in a shared process with other services). As the communications isolate Winlogon can no longer contact the Group Policy Service and results in the error message.
Therefore an error is caused by group policy that fails to respond or stops running. As a result, mostly error occurs due to bad registry calls or corrupt registry. Moreover, an error occurs due to the system updates that might mess up with the registry. On the other hand, this error happens when you try to login into non–admin account. That has some applications or drivers installed with admin privileges before.
Edit Registry Using an Administrator Account to fix The Group Policy Client Service Failed The Logon
To edit the registry initially you have to log in to your system using an administrator account. Some of your registry keys might be missing and you need to correct them to system work normally with the other user accounts.
- Press Windows key + R to open run.
- Type regedit in run dialog box and press on yes button to open the registry editor.
- From the left panel, navigate to the HKEY_LOCAL_MACHINE
- Next, go to system option under it.
- Under system tap on CurrentControlSet.
- Click on services.
- Through the expanded list under services, tap on gpsvc.
- Make sure that the keys are not damaged but don’t change anything in that folder.
- Navigate to key HKEY_LOCAL_MACHINE\ Software \ Microsoft \ Windows NT \ CurrentVersion \ SVCHOST. It is the most important path and you have to look at the values present in the files.
- In that folder of SvcHost there must contain multi-string value GPSvcGroup. If it is missing, on the right panel right – click on the empty space and create new > multi-string value name as GPSvcGroup and assign its value as GPSvc.
- Now on SvcHost right – click on empty space select new > key, it will navigate you to create a folder under SvcHost name it with GPSvcGroup and click enter.
- Navigate to it and open it right – click on the right panel and create 2 DWORD values.
- First, click on the right panel, select new > select DWord 32-bit value > name it as AuthenticationCapabilities and you must give its value as 0x00003020 (or 12320 in decimal).
- Doing the same procedure as above step name it as CoInitializeSecurityParam and its value must be 0x00000001 in binary or 1 in decimal.
- After completion of changes close all the windows and restart your PC.
NOTE: While making changes in the registry you have to stay careful as anyone mistake will cause damage to the program that got edited. You have to enter the values with keen observation recheck the values and steps followed clearly. After rechecking all the steps and values restart your system.
Delete NTUSER.DAT File to fix The Group Policy Client Service Failed The Logon
To fix the issue one of the other solutions is to delete NTUSER.DAT file from your computer.
- Click windows key and E at the same time and enter which opens the computer folder.
- Type c:\users in the address bar and press enter. These navigate you to the user’s window of your computer.
- Double click on the affected account to open that folder.
- On the next window from the list delete NTUSER.DAT file.
- After completion of deleting the account, restart your computer and you can see the login screen of your computer normally.
Delete the Local Profile
You have to delete the local profile that causing the error to fix the error.
- Press Windows key and R at the same time on your keyboard. Type control sysdm.cpl in the box and hit enter or press ok.
- It opens the system properties, navigate to the advanced tab, and click settings under user profiles.
- Click on the affected user profile click delete and tap yes on the confirmation window. Lastly, click on ok button present at bottom of the window.
- Restart your computer; hopefully, you won’t face any issues and will start your computer normally.
Restart Group Policy Service and Reset Winsock to fix The Group Policy Client Service Failed The Logon
In some cases restarting group policy service and resetting Winsock will help to fix the error.
- On your keyboards, press Windows logo key and R at the same time. Run Window will open, where type services.msc and hit enter or press the ok button.
- Locate Group Policy Client, right–click on it from the list navigate to properties, and select it.
- In startup, type choose automatic then click on start under service status.
- Finally, click on the apply button and later click on ok button.
- Now go to start button or Windows logo key and type cmd. From the list select cmd and right–click on it and choose run as administrator.
- On the administrator: command prompt window type netsh winsock reset as shown in the figure.
- You must restart your computer to successfully reset the Winsock catalog
- After your system restart check whether the issue is resolved. Look at your logo is normally backed without any error.
Perform a System Restore to fix The Group Policy Client Service Failed The Logon error
Performing a system restore is nothing but taking your system to a point where your system worked well without login error. If you don’t have any other user accounts, you have to do a system restore in safe mode to bring your system back to normal.
How to turn on Safe Mode of your system from the login screen (For Windows 7, Vista, and XP) and to restore your system
- After your computer power on or at restarted after you hear a beep sound, tap F8 key within 1-second intervals. You can also use the restart button present under the power button on the home screen.
- After your computer displayed hardware information runs a memory test. The advanced boot options menu will appear.
- Use the help of arrow keys to select safe mode and press enter.
- After entering your system in safe mode go to control panel from the start menu.
- Next from the categories, select system and security.
- Select backup and restore option.
- On the next screen, tap on recover system settings or your computer.
- Select open system restore.
- On the pop–up window click on the next button.
- Next, you have to tick the box parallel to show more restore points.
- From the list, select the restore point when your system works perfectly without any errors. Click on next button
- Your system will start restore point will complete the process and restart your system.
- Hope this solution helps to fix the issue.
For Windows 8 and 10
- Right-click on the power button present at the bottom right corner of the log–on the screen; choose restart by holding the shift key.
- Windows will restart and display options menu.
- Select troubleshoot from the menu list.
- On the next screen select advanced options.
- Finally, click on the system restore present on the list.
- Choose a date of time before the problem occurred and restore your system.
- Your system will revert to that date and will restart the system.
- You may lose some of the programs installed after restore point but the data will not lose.
- Check whether the Group Policy Client Service Failed The Logon error is cleared or not.
If the problem still persists even after the restoring or you don’t have any restore point. You can reset your system which loses your apps but the system data will not get damaged or lost.
- Follow steps 1 to 3 from the system restore.
- On the troubleshoot menu list select reset this PC and next select keep my files.
- This will reset your apps and hope this helps to fix the error.
Hopefully, this article may help you to fix the Group Policy Client Service Failed The Logon error. If you have any doubts while performing any of the solutions or stuck up at any point. Feel free and write to us, we will help you out to solve your doubts, and to fix the issue. Any suggestions or any more errors, problems you face with your electronic devices write to us and we will give you the best solutions to fix your issues. If you feel this article helpful please like, share and follow our facebook page.