How to Fix “The Group Policy Client Service Failed The Logon” Error ?

How to Fix The Group Policy Client Service Failed The Logon ?

In some of the cases when you try to log in your Windows account, you might encounter the error “The Group Policy client service failed the logon” on the login screen.  Due to this login failure, the system becomes slow and some applications do not work. Once you restart your PC, you will no longer be able to log into the system. On entering the password, the system will take too long to log–in and after a while it gives an error. For some, they will have an administrator account which will help you to log–into your system. While some others will have only one account it clearly means that you are completely locked out of your system.

What is the Group Policy Client Service?

How to Fix The Group Policy Client Service Failed The Logon ?

Group policy is an account management utility in Windows that lets you redefine the terms of use and interaction of user account in a certain group. The group may be the standard or limited group, administrator group, guest group and any other group you have created. All those above groups will guide by the policy you created. The group policy, therefore, allows you into the system during login depending on which group the user belongs to.

Why Group Policy Client Service Failed Sign-in Error Occurs?

Winlogon communicates with the Group Policy Service (GPSVC) through a call upon system startup for computer policy and with user login for user policy. The group policy service will isolate itself into a separate SVCHOST process (originally run in a shared process with other services). As the communications isolate Winlogon can no longer contact the Group Policy Service and results in the error message.

Therefore an error is caused by group policy that fails to respond or stops running. As a result, mostly error occurs due to bad registry calls or corrupt registry. Moreover, an error occurs due to the system updates that might mess up with the registry. On the other hand, this error happens when you try to login into non–admin account. That has some applications or drivers installed with admin privileges before.

How to Fix Group Policy Client Service Failed Sign-in Error?

These are the methods to fix the error in Windows 10 however, the same methods also work in Windows 8.1. To fix this error you can try these solutions one by one:

Edit Registry Using an Administrator Account

To edit the registry initially you have to log in to your system using an administrator account. Some of your registry keys might be missing and you need to correct them to system work normally with the other user accounts.

  • Press Windows+R key to open Run.

Press Windows key + R to open run.

  • Type regedit in Run dialog box and press Ok button to open the registry editor.

Type regedit in run dialog box and press on yes button to open the registry editor.

  • From the left panel, navigate to the HKEY_LOCAL_MACHINE and go to system option under it.
  • Under system tap on CurrentControlSet and then click on services.

Under system tap on CurrentControlSet and then click on services.

  • Through the expanded list under services, tap on gpsvc.

Through the expanded list under services, tap on gpsvc.

  • Make sure that the keys are not damaged but don’t change anything in that folder.
  • Navigate to key HKEY_LOCAL_MACHINE \ Software

Navigate to key HKEY_LOCAL_MACHINE \ Software

  • Then go to Microsoft.

Then go to Microsoft.

  • Further, navigate to Windows NT \ CurrentVersion

Further navigate to Windows NT \ CurrentVersion

  • And then go inside SVCHOST. It is the most important path and you have to look at the values present in the files.

And then go inside SVCHOST. It is the most important path and you have to look at the values present in the files.

  • In that folder of SvcHost there must contain multi-string value GPSvcGroup. If it is missing, on the right panel right–click on the empty space and create new > multi-string value name as GPSvcGroup.

In that folder of SvcHost there must contain multi-string value GPSvcGroup. If it is missing, on the right panel right – click on the empty space and create new > multi-string value name as GPSvcGroup.

  • Now right-click on the created file and then choose to Modify.

Now right-click on the created file and then choose to Modify.

  • And assign its value as GPSvc.

And assign its value as GPSvc.

  • Now on SvcHost rightclick on empty space select new > key, it will navigate you to create a folder under SvcHost name it with GPSvcGroup and click Enter.

Now on SvcHost right – click on empty space select new > key, it will navigate you to create a folder under SvcHost name it with GPSvcGroup and click enter.

  • Navigate to it and open it right–click on the right panel and create 2 DWORD values.

Navigate to it and open it right – click on the right panel and create 2 DWORD values.

  • First, click on the right panel, select new > DWord 32-bit value > name it as AuthenticationCapabilities.

First, click on the right panel, select new > select DWord 32-bit value > name it as AuthenticationCapabilities.

  • Now right-click on the file and click to Modify.

Now right-click on the file and click to Modify.

  • And you must give its value as 0x00003020 (or 12320 in decimal).

And you must give its value as 0x00003020 (or 12320 in decimal).

  • Doing the same procedure as above step name it as CoInitializeSecurityParam and its value must be 0x00000001 in binary or 1 in decimal.

Doing the same procedure as above step name it as CoInitializeSecurityParam and its value must be 0x00000001 in binary or 1 in decimal.

  • After completion of changes close all the windows and Restart your PC.

NOTE: While making changes in the registry you have to stay careful as anyone mistake will cause damage to the program that got edited. You have to enter the values with keen observation recheck the values and steps followed clearly. After rechecking all the steps and values restart your system.

Delete NTUSER.DAT File

To fix the issue one of the other solutions is to delete NTUSER.DAT file from your computer.

  • Click Windows+E simultaneously and press Enter to open the computer folder.

Click Windows key and E at the same time and enter which opens the computer folder.

  • Type c:\users in the address bar and press Enter. These navigate you to the user’s window of your computer.

Type c:\users in the address bar and press enter. These navigate you to the user's window of your computer.

  • Double click on the affected account to open that folder.
  • On the next window search for the NTUSER.DAT file and if you get any, delete it.

On the next window search for the NTUSER.DAT file and if you get any, delete it.

  • After completion of deleting the account, Restart your computer and you can see the login screen of your computer in normal condition.

Delete the Local Profile 

You have to delete the local profile that causing the error.

  • Press Windows+R simultaneously on your keyboard. Type control sysdm.cpl in the box and hit Enter or press OK.

Press Windows+R at the same time on your keyboard. Type control sysdm.cpl in the box and hit enter or press OK.

  • It opens the system properties, navigate to the Advanced tab, and click settings under user profiles.

It opens the system properties, navigate to the advanced tab, and click settings under user profiles.

  • Click on the affected user profile and click Delete and tap Yes on the confirmation window. Lastly, click on the OK button present at the bottom of the window.

Click on the affected user profile click delete and tap yes on the confirmation window. Lastly, click on the OK button present at the bottom of the window.

  • Restart your computer; hopefully, you won’t face any issues and will start your computer normally.

Restart Group Policy Service and Reset Winsock

In some cases restarting group policy service and resetting Winsock will help to fix the error.

  • On your keyboard, press Windows+R at the same time. Run Window will open, here type services.msc and hit Enter or press the OK button to continue.

On your keyboards, press Windows logo key and R at the same time. Run Window will open, where type services.msc and hit enter or press the OK button.

  • Locate Group Policy Client, right-click on it and from the list navigate to select properties.

Locate Group Policy Client, right-click on it from the list navigate to properties, and select it.

  • In startup type choose automatic then click on start under service status.
  • Finally, click on the apply button and later click on ok button.

Finally, click on the apply button and later click on ok button.

  • Now press to Windows logo key and type cmd. From the list select the command prompt and right-click on it to choose Run as administrator.

Now go to start button or Windows logo key and type cmd. From the list select cmd and right-click on it and choose run as administrator.

  • On the command prompt window type netsh winsock reset as shown in the figure.

On the administrator: command prompt window type netsh winsock reset as shown in the figure.

  • You must Restart your computer to successfully reset the Winsock catalog
  • After your system restart check whether the issue is resolved. Look at your logo is normally backed without any error.

Take ownership of GPRK and initiate GPSVC to keep self-identity

The GPSVC needs to communicate with the Win logon correctly. For that, the GPSVC must be forced from the beginning of the process to keep its self-identity as a separate process rather than to only act as a shared process. If the sign in the process ends successfully then only the login becomes successful and worthy of working.

Follow the given steps very carefully in order to make these things happen. You should take care of little mistakes in which you go through the process because a little number of silly mistakes can harm the whole process.

  • Press the Windows+R together to open the run box.

Press the Windows+R together to open the run box.

  • Simply write regedit in the command prompt box and press the Enter button.

Simply write regedit in the command prompt box and press the Enter button.

  • Now navigate to the HKEY_LOCAL_MACHINE given in the left pane of your Registry Editor panel and then go to the System.

Now navigate to the HKEY_LOCAL_MACHINE given in the left pane of your Registry Editor panel and then go to the System.

  • Further, navigate to the CurrentControlSet section and click on the Services folder.

Further, navigate to the Current Control Set section and click on the Services folder.

  • Go inside the Services section and find the GPSVC.
  • Now take the ownership of the key and then you only you will be able to edit it.
  • Click the right button on the GPSVC folder and select the Permission option and hit the Enter button.

Click the right button on the GPSVC folder and select the Permission option and hit the Enter button.

  • In the next screen, choose the Group or user name and click on the Advanced.

In the next screen, choose the Group or user name and click on the Advanced.

  • To change the owner from Trusted Installer to your choice, you need to click on the change that appears in the windows.

To change the owner from Trusted Installer to your choice, you need to click on the change that appears in the windows.

  • In the opened screen, just click on the Advanced option again, which is located at the left bottom of the window.

In the opened screen, just click on the Advanced option again, which is located at the left bottom of the window.

  • Now click on the Find Now button and then select the user and hit the Enter key or click on the OK.

Now click on the Find Now button and then select the user and hit the enter key or click on the OK.

  • Again go to select a user to successfully finish the owner name changing process.
  • Press the start button and type CMD and choose to open the administrative command prompt.

Press the start button and type CMD and choose to open the administrative command prompt.

  • Write this command as it is in the command box and hit the Enter key again: reg add “HKLM\SYSTEM\CurrentControlSet\Services\gpsvc” /v Type /t REG_DWORD /d 0x10 /f

Write this command as it is in the command box and hit the Enter key again: reg add “HKLM\SYSTEM\CurrentControlSet\Services\gpsvc” /v Type /t REG_DWORD /d 0x10 /f

By now you must have the notification that the process is successfully completed. After getting this message you need to restart your computer for further use.

Perform System Restore

System restore will surely counter your problem as it will take your whole system to a former point where it worked well. And there will be no chance of mistake because that particular point will be chosen by you.

Process of logging into the system if you had created another account

  • Click on the Start button and search for Create a restore point and then go with the appropriate option shown in the result.

Click on the Start button and search for Create a restore point and then go with the appropriate option shown in the result.

  • Now go inside the System Protection tab and click on System Restore.

Now go inside the System Protection tab and click on System Restore.

  • Now choose a restore point file if you had created any, at the time where there was no such problem.

Now choose a restore point file if you had created any, at the time where there was no such problem.

  • And then restore your computer by following the on-screen instructions. It will be back to that point.
  • Don’t forget to restart your PC for further use.

Process of logging into the system if you had only one account

If you Venture in the advanced startup Option then it will surely take your system to a previous point.

  • Restart your computer followed by holding the shift button.
  • After restarting the windows go with the options menu and select the troubleshoot option for the cure.

After restarting the windows go with the options menu and select the troubleshoot option for the cure.

  • Now select the Advanced option from the list and further, click on the System Restore option to start the process.

Now select the Advanced option from the list and further, click on the System Restore Option to start the process.

However, if you find that you don’t have restore point then you can just reset your whole system. But please note, it will erase all your data. So be aware of losing important files.

Reset the Chrome Browser using Control Panel

The Group Policy Client Service Failed the Logon problem might be caused by some apps which don’t need permission before installing, like the chrome internet browser. If you reset or remove these apps then the problem can be cured.

  • Press the Windows+R keys together to open the Run box.

Press the Windows button and the R keys together to open the Run box.

  • Now type appwiz.cpl and click on the OK button or press the Enter key. The programs and features section will be opened.

Now type appwiz.cpl and click on the OK button or press the Enter key. The programs and features section will be opened.

  • Find out the Chrome from the list and then uninstall it followed by the right-click feature.

Find out the Chrome from the list and then uninstall it followed by the right-click feature.

  • Now if you want to install it again then use admin privileges for the betterment.

Put off the fast startup mode

The fast startup mode enables your computer to start quickly but shut down a bit slowly. It is an advanced option in Windows 10. This kind of time arrangements can lead to this problem indirectly. Let’s take a look at how to counter this one,

  • Click on the Start button and go to the Settings option to initiate the process.

Click on the Start button and go to the Settings option to initiate the process.

  • Now click on the System.

Now click on the System section.

  • In the next window, you need to click on the Power and Sleep option which is given at the left menu.

In the next window, you need to click on the Power and sleep option which is given at the left menu.

  • Scroll down the page and click on the Additional power settings.

Scroll down the page and click on the Additional power settings.

  • After that click on the option “Choose what the power button does” listed in the left sidebar.

After that click on the option “Choose what the power button does” listed in the left sidebar.

  • In the next screen, click on the hyperlink which is “Change settings that are currently unavailable”.

In the next screen, click on the hyperlink which is “Change settings that are currently unavailable”.

  • Now scroll down slowly and uncheck the box of a fast startup and then click on Save changes to complete the process.

Now scroll down slowly and uncheck the box of a fast startup and then click on Save changes to complete the process.

  • Before checking the gone errors, once restart your computer.

Log-in again in a particular order

Logging again in a specific order is another option that can cure the problem. Save all your works before applying this method as there is no such guarantee that this process will work.

Suppose if you have three accounts, two of them are alright and one is facing a problem. The two fine accounts will be referred to as. Account 1 and account 2 and the third one will be referred to as the Problematic.

  • Switch all the users to keep it active and logged in.
  • Now sign out each account in a particular order line account 1 and then problematic and then account 2.

Now sign out each account in a particular order line account 1 and then problematic and then account 2.

  • Now log into account 1 and perform some activity there.

Now log into account 1 and perform some activity there.

  • Similarly, log into account 2 and here also do some kinds of activities.
  • Again, log into the Problematic account and check if the problem is resolved or not.

If you caught the account user is a reason, then just delete it and access your computer with the other user. Or you can also create another account from the Control Panel.

Conclusion

Hopefully, this article may help you to fix the Group Policy Client Service Failed The Logon error. If you have any doubts while performing any of the solutions or stuck up at any point. Feel free and write to us, we will help you out to solve your doubts, and to fix the issue. Any suggestions or any more errors, problems you face with your electronic devices write to us and we will give you the best solutions to fix your issues. If you feel this article helpful please like, share and follow our Facebook page.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top