Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)

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How to Fix error code 19

Windows Operating System is the most demanding OS among the people due to its outstanding features. But, technically no software or hardware is perfect due to bugs and the same case arises with Windows and this time it is Error Code 19, which symbolizes that ‘Windows cannot start this hardware device because its configuration information is incomplete or damaged’. So, if you are wondering for the solution ‘How to fix a code 19 error’ then you have landed on the right path. Here, you will get the best and effective solution against an issue. So, let’s begin the journey.

Why error code 19 appears on the screen?

The registry is a database which stores the setting of the Operating System and code 19 error is the registry issue where hardware devices fail to access the system properly. If it is not fixed, then this may lead to the serious damage of the hardware devices. So, before the time runs out, go through the solution listed beneath and resolve the issue.

How to fix code 19 error in Windows?

If you failed to access hardware device on your computer and getting an issue ‘Windows cannot start this hardware device’, then don’t get annoyed. Keep patience and execute the below-mentioned steps carefully.

1. Uninstall CD/DVD drivers

This is an easy task and the same will help you to fix the issue immediately. Your job is to look out for the driver and then uninstall it. Well, that was the overall process, now it’s time to head towards the brief solution.

  • Click on the ‘Start’ menu, type ‘Device Manager’ in the search bar and hit ‘Enter’.Guide to Uninstall CD/DVD drivers to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Now, move to the section ‘DVD/CD-ROM drivers, click on the arrow button and expand it.Guide to Uninstall CD/DVD drivers to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Thereafter, you will find the list of drivers, select the one, right-click on it and choose an option ‘Uninstall devices.
  • Now, wait for some time and allow the windows to complete its task.
  • After uninstalling the drivers, restart your computer.

2. Delete Registry Files

This is the major solution and before heading towards the registry files, make sure you are logged on to your computer as an administrator. Modifying Registry files are bit technical task, so please follow the below-mentioned steps carefully otherwise major problem might arise on your computer.

  • First and foremost, you will have to open the ‘Run’ box and for that press ‘Window’ key and ‘R’ key together.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Now, type ‘regedit’ in the space provided by the box and further click on the ‘OK’ button.
  • Well, get ready to play hide and seek as you will have to explore a few important files on the registry. So, first, look out for ‘HKEY_LOCAL_MACHINE\SYSTEM’.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Now, expand its folders by clicking on the arrow button and navigate for ‘SYSTEM’ folder.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • In the ‘SYSTEM’ folder, you will get a few folders and your job is to look for the ‘CurrentControlSet’ folder.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • After finding the same folder, click on the ‘Control’ button and here, you will get a lot of options.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Select ‘Class’ from the featured options provided by the ‘Control’ folder.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • From here onwards, the operation is going to be tough as you will find a lot of sub-folders in the ‘Class’ folder and from these folders, you will have to choose {4D36E965-E325-11CE-BFC1-08002BE10318}.Guide to delete registry files to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Now click on that folder and then you will find a few files on the right panel. If you see ‘Upper filter’ on the panel, then right-click on it and select ‘delete’ option.
  • However, if you find ‘lower filter’ in the right-panel then delete the same.
  • If in case, you don’t find any of these options, then delete entire files from the folder.
  • Amid the deletion process, you will be asked for the confirmation, click on ‘Yes’ button and proceed further.
  • After completing the above task, close the ‘Registry Editor’ and restart your computer.
  • This will resolve your issue.

3. Update driver

Sometimes, lack of update also becomes the cause of the issue ‘Window hardware device error-Code 19’. So, make sure your device driver is updated. If not, then execute the steps listed beneath.

  • If you are window 10 user, then right-click on ‘Start’ icon and select ‘Device Manager’ from the list of applications.Guide to update drivers to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • However, if you are not using Windows 10, then simply click on the ‘Start’ menu, type ‘Device Manager’ in the search bar and then hit ‘Enter’.Guide to update drivers to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • In the ‘Device Manager’ window, you will get several options and your task is to find out the ‘DVD/CD-ROM’ section.Guide to update drivers to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • After finding the drive, select it and right-click on it. Thereafter, a drop-down menu will appear which will offer you a few options, select ‘Update driver’.Guide to update drivers to Fix Windows 10 Error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Error Code 19)
  • Now sit idle and let the Window to wind up the task.

4. Repair iTunes

iTunes is undoubtedly a great application, but sometimes it messes up with the Registry files and led to an issue ‘Windows cannot start this hardware device’. So, if you are using an iTunes and getting such error on your Windows screen, then repair iTunes.

  • Click on the ‘Start’ menu, type ‘Control Panel’ in the search bar and hit ‘Enter’.
  • Thereafter, a new window will open and will show a lot of options, select ‘Programs, and features’.
  • In the list of programs, you will find iTunes, right-click on it and select ‘Repair’.
  • After the completion of the task, restart your computer.

Conclusion

These were effective methods to resolve the above-said issue. However, if you stuck amid the steps or failed to complete the task, then don’t get panic. We are here to help you with the utmost solution. Being a leading tech support firm, we care for the users and allow them to access the computer effectively by resolving the issues. Our service is open for 24*7, so you can contact us anytime. Hence, stay tuned with us and enjoys the best features of the Windows without any interference.

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